Last updated: July 2026
These Terms & Conditions ("Terms") govern any proposal, engagement, or service delivered by SA Media ("SA Media", "we", "us", "our") to a client ("you", "your", "Client"). By engaging our services, approving a proposal, or making a payment to us, you agree to be bound by these Terms.
These Terms apply to every engagement unless a signed proposal, statement of work, or contract between SA Media and the Client expressly states otherwise, in which case that document's specific terms take precedence over this page.
SA Media provides marketing services including, without limitation, paid advertising management, social media management, branding and content production, and marketing strategy ("Services"). The specific scope, deliverables, timeline, and price for any engagement will be confirmed in writing (email or a proposal document) before work begins.
The payment terms above are our standard defaults and may be superseded by the specific figures (deposit percentage, billing cycle, invoice terms) stated in your written proposal.
To deliver services on schedule, we rely on the Client to provide timely access to relevant accounts and platforms, brand assets and approvals, and feedback within the timeframes requested. Delays caused by the Client in providing access, assets, or approvals may extend project timelines accordingly, and SA Media is not liable for delays caused by late Client input.
Marketing outcomes depend on numerous factors outside our control, including but not limited to platform algorithm changes, market conditions, competitor activity, the Client's own product, pricing, and operations, and third-party advertising policies. SA Media does not guarantee specific results, such as a particular return on ad spend, conversion rate, follower count, or revenue figure, from any Service. Any performance figures referenced in proposals, case studies, or this website are illustrative of past results and are not a promise of future performance.
Services may involve the use of third-party platforms (e.g. Meta, Google, TikTok, Shopify, and similar). SA Media is not responsible for outages, policy changes, account suspensions, or losses caused by these third parties. The Client is responsible for ensuring their own products, offers, and content comply with applicable laws and each platform's advertising policies.
Both parties agree to keep confidential any non-public business, financial, or strategic information disclosed during the engagement, and to use it solely for the purpose of delivering or receiving the Services.
To the maximum extent permitted by law, SA Media's total liability arising from any engagement is limited to the total fees paid by the Client to SA Media for the Services giving rise to the claim in the three (3) months preceding the event. SA Media is not liable for indirect, incidental, or consequential damages, including loss of profits, revenue, data, or business opportunity.
Either party may terminate an ongoing engagement with 30 days' written notice. The Client remains responsible for payment of all fees for work completed and third-party costs incurred up to the termination date. SA Media reserves the right to pause or terminate Services immediately in the event of non-payment or a material breach of these Terms by the Client.
Neither party is liable for delay or failure to perform obligations due to causes beyond their reasonable control, including but not limited to natural disasters, internet or platform outages, government action, or other events of force majeure.
The Client agrees to indemnify and hold SA Media harmless from any claims, damages, or liabilities arising from the Client's products, services, content, or non-compliance with applicable laws or platform policies.
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent version. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms; material changes affecting an active, signed engagement will be communicated directly to the Client.
These Terms are governed by the laws of Pakistan. Any dispute arising from these Terms or an engagement with SA Media will first be addressed through good-faith negotiation between the parties before either party pursues formal legal action.
These Terms, together with any signed proposal or statement of work, constitute the entire agreement between SA Media and the Client regarding the Services, superseding any prior discussions or agreements on the same subject.
Questions about these Terms: contact@thesamedia.com or via WhatsApp through the button on our site.
These Terms & Conditions are a general template intended to reduce common commercial and legal risk for a marketing agency and do not constitute legal advice. Before relying on this page for paying clients, especially for high-value or long-term engagements, have it reviewed by a qualified lawyer licensed in your jurisdiction.
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